The mediating effect of organizational and co-workers support on employee retention in international non-governmental organizations in Gaza Strip

  • Samia Nassar Hungarian University of Agriculture and Life Sciences (MATE), Godollo, Hungary
  • Md Billal Hossain Hungarian University of Agriculture and Life Sciences (MATE), Godollo, Hungary
  • Éva Zsuzsanna Tóth Naárné Hungarian University of Agriculture and Life Sciences (MATE), Godollo, Hungary
  • Laszlo Vasa Széchenyi István University, Hungary
Keywords: Organizational Support, Coworker Support, Workplace Fun, Work-Life Balance and Employee Retention.

Abstract

Because of the enormous beneficial influence that employee retention has on work-related outcomes, it has been the focus of much research for a long time and especially in the field of International Non-Governmental Organizations (INGOs). The importance of highlighting elements that may enhance the beneficial effect of Workplace Fun (WF) and Work-Life Balance (WLB) in increasing employee retention (ER). So this research examines the influence of worklife balance and workplace fun on employee retention, as well as the mediating effect of Perceived Organizational Support (POS) and Perceived Coworker Support (PCS) on employee retention. The obtained data were analyzed using a conceptual model. An online survey was used to collect the information. More than 358 surveys and analyses have been conducted utilizing the AMOS. In terms of employee retention, the study found a favorable correlation between workplace fun and work-life balance. The association between workplace fun, work-life balance, and employee retention was mediated by supervisor and coworker support. To assist firms to recognize the value of supervisor support in minimizing bad work outcomes for employees, these findings will be useful. 

Downloads

Download data is not yet available.

References

Abela, F., & Debono, M. (2019). The relationship between psychological contract breach and job-related attitudes within a manufacturing plant, SAGE Open, 1-10, doi: 10.1177/ 2158244018822179.

Asikhia Olalekan U., Joshua, Abimbola A., Chukwu, Alexander O., & Adesanmi Timilehin (2020). Corporate Culture and Organisational Performance: A Review of Literature. The International Journal of Business & Management, 8(12).

Bakker, A.B., & Demerouti, E. (2017). Job demands-resources theory: taking stock and looking forward, Journal of Occupational Health Psychology, Vol. 22 No. 3, pp. 273-285 DOI: https://doi.org/10.1037/ocp0000056

Bite, P., Konczosné-Szombathelyi, M. & Vasa, L. (2020). The Concept of Labour Migration from the Perspective of Central and Eastern Europe. Economics and Sociology 13(1), 197-216. https://doi.org/10.14254/2071-789X.2020/13-1/13

Chouhan, V., Chandra, B., Goswami, S., & Verma, P. (2016). Analyzing the Performance Appraisal System of a Public Sector Organization in India: The Case of Rajasthan State Mines and Minerals Limited. IUP Journal of Management Research, 15(1).

Dahkoul, Z.M. (2018). The determinants of employee performance in Jordanian organizations. J. Econ. Finance Account. (JEFA) 5 (1), 11–17. DOI: https://doi.org/10.17261/Pressacademia.2018.780

Danaeifar, I., Hasani, S., Kaviani, S., Abed, A., & Abangah, A. (2016). The relationship between organizational justice and political behavior and employees’ job performance of the electricity distribution department of behbahan. Caspian Sea J. 1 (4), 286–291.

Hair, J., Hollingsworth, C. L., Randolph, A. B., & Chong, A. Y. L. (2017). An updated and expanded assessment of PLSSEM in information systems research. Industrial Management & Data Systems, 117(3), 442–58. DOI: https://doi.org/10.1108/IMDS-04-2016-0130

Huynh, Q., & Nguyen, N. (2019). The effect of prior financial performance on organizational reputation and earnings management. Journal of Asian Finance, Economics, and Business, 6(4), 75-81.

Kampkötter, P. (2017). Performance appraisals and job satisfaction. The International Journal of Human Resource Management, 28(5), 750-774. DOI: https://doi.org/10.1080/09585192.2015.1109538

Karácsony, P., Vasa, L., Bilan, Y. & Lipták, K. (2021). Hungarian Experiences of the Transition from Traditional Work to Telework. Transformations in Business & Economics 20(3), 168-182.

Kurdi, B., Alshurideh, M., Salloum, S., Obeidat, Z., & Al-dweeri, R. (2020). An Empirical Investigation into Examination of Factors Influencing University Students’ Behavior towards Elearning Acceptance Using SEM Approach.

Li, B., Fan, X., Álvarez-Otero, S., Sial, M. S., Comite, U., Cherian, J. & Vasa, L. (2021). CSR and Workplace Autonomy as Enablers of Workplace Innovation in SMEs through Employees: Extending the Boundary Conditions of Self-Determination Theory. Sustainability 13(11), 6104.

Lin, Y.-C., & Kellough, J.E. (2019). Performance Appraisal Problems in the Public Sector: Examining Supervisors’ Perceptions. Public Personnel Management, 48(2), 179–202.

Mahmoud, A.B., & Grigoriou, N. (2017). When empathy hurts: Modelling university students’ word of mouth behaviour in public vs. private universities in Syria. Higher Education Quarterly, 71(4), 369–383. DOI: https://doi.org/10.1111/hequ.12138

Thanh, VB, & Toan, NV (2018). The Relationship between Organizational Justice and Social Loafing in Ho Chi Minh City, Vietnam. The Journal of Asian Finance, Economics and Business, 5 (3), 179– 183.

Utami, Nms, Sapta, Iks, Verawati, Y., & Astakoni, Imp (2021). Relationship between Workplace Spirituality, Organizational Commitment and Organizational Citizenship Behavior. The Journal of Asian Finance, Economics and Business, 8 (1), 507– 517.

Zeffane, R., & Melhem, S.J.B. (2017). Trust, job satisfaction, perceived organizational performance and turnover intention. Employee Relations, 39(7), 1148-1116. DOI: https://doi.org/10.1108/ER-06-2017-0135

Published
2022-10-31
How to Cite
Nassar, S., Hossain, M. B., Tóth Naárné, Éva Z., & Vasa, L. (2022). The mediating effect of organizational and co-workers support on employee retention in international non-governmental organizations in Gaza Strip. Decision Making: Applications in Management and Engineering, 5(2), 396-412. https://doi.org/10.31181/dmame0331102022n